FAQ
FAQ
FAQ
About
Online Workshop Participation
Ans: If you are participant who has successfully enrolled online, please read the activity reminder email carefully. (An activity reminder email will be sent 3 days before the workshop starts. Since the email may end up in the Junk Mail / Promotion, please check all categories of mailbox. If you are still not getting the email, please contact us at 3750 7050.)
Please note the following:
1. All workshops are divided into different groups depending on the target grade/age, hence the grade of participants should fall into the targeted grade/age range of selected workshops.
2. Since some of the online workshops will be conducted parent-child mode, parents are required to accompany participants to take the class to ensure the learning progress is well on track.
3. When the participants attend the online workshops, the login username must be same as the registration record for verification of identity. Otherwise, you are not allowed to attend the online workshops.
4. The online workshops will be conducted in designated Cloud Meeting Software, please read the activity reminder email carefully, as well as download the relevant software and prepare the equipment for participating in the workshop.
Ans: Only participants who successfully enrolled for the online workshop (with material packs) will receive the material pack. It will be posted by express delivery service to the address you have filled in during the online enrolment one to two weeks before the start of the workshop.
If you still have not received the material pack, please contact us at 3750 7050. For participants who successfully enrolled for the online workshop (without material packs), material pack is not available for taking the class.

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